Current Roles

Director of Engineering
Salary: Six figure salary + generous performance bonus

Director of Engineering Support Services

Six figure salary + generous performance bonus

Lead the future of warehouse automation support

Our client is one of the UK’s fastest-growing providers of automated materials handling and warehouse automation solutions. Following significant growth, the business is seeking a Director of Engineering Support Services to join the Executive Team and lead the transformation of its customer support operation.

What you’ll be doing

Lead and develop a 200+ strong engineering support organisation
Own P&L, customer satisfaction, retention and long-term account growth
Drive service performance, profitability and operational KPIs
Develop predictive maintenance and customer success strategies
Shape business strategy as a member of the Executive Team
Identify opportunities for support contract expansion and lifecycle services

We’re looking for

Proven engineering service, maintenance or support leader
Strong commercial and P&L management expertise
Track record of transformation and continuous improvement
Exceptional customer and stakeholder management skills
Experience in automation, manufacturing, logistics, aviation or critical infrastructure environments

Why join?

A rare opportunity to join a highly respected, employee-owned automation business and take ownership of a critical function during a period of exceptional growth and investment. This role provides the ideal individual the authority and autonomy at board level to have significant impact on division and business performance. The right individual will be in a position to gain both recognition and reward for their contribution to the ongoing development and success of the business.