Operations Director & Chief Operating Officer, Executive Search Services

Operational leadership sits at the centre of business performance.

The right Operations Director or Chief Operating Officer improves productivity, strengthens delivery, reduces operational risk, and creates the conditions for sustainable growth.

Whether your organisation is scaling, transforming, or improving operational efficiency, appointing the right leader can have a lasting impact on performance.

We support boards, CEOs, founders, investors, and leadership teams to identify and secure operational leaders who deliver measurable results.

To discuss your operational leadership requirements further please contact

Dale Perrett: email

The Search for the Right Operations Director or COO

Operational leadership has evolved significantly.

Today’s Operations Directors and COOs are expected to contribute far beyond operational management. They provide strategic direction, improve organisational performance, lead business transformation, and ensure the organisation can scale effectively.

Operations Directors typically focus on operational delivery, process improvement, supply chain performance, quality, productivity, and customer outcomes.

Chief Operating Officers usually operate at board level, overseeing operational strategy across multiple business functions while working closely with the CEO to improve organisational performance and deliver long-term growth.

In many organisations, the responsibilities of these roles overlap. The title may differ, but the challenge remains the same: appointing a leader capable of improving operational performance while preparing the business for what comes next.

The strongest operational leaders are rarely active in the market. They are already leading complex organisations, delivering transformation programmes, improving productivity, and creating competitive advantage. Identifying and engaging these individuals requires a targeted executive search approach supported by deep market knowledge and established industry relationships.

 

Strengthen Your Operational Leadership

Book a confidential discussion with our executive search team

Book a call

When Organisations Appoint an Operations Director or COO

Most operational leadership appointments begin when something changes.

Common situations include:

  • Rapid business growth creates operational complexity.
  • Productivity or profitability begins to decline.
  • Customer service or delivery performance falls.
  • Supply chain disruption affects operational resilience.
  • Manufacturing or operational transformation programmes begin.
  • Automation and digital technologies reshape operational requirements.
  • International expansion increases organisational complexity.
  • Succession plans are activated.

The existing operational leadership model no longer supports the business.

These appointments influence far more than day-to-day operations. They shape productivity, customer experience, profitability, employee engagement, and long-term business performance.

When Operational Complexity Outgrows Existing Leadership

Operational challenges rarely appear overnight.

As organisations grow, they add products, sites, customers, technologies and people. What worked for a smaller operation can become increasingly difficult to manage as complexity grows.

Processes become harder to coordinate. Supply chains stretch. Customer expectations rise. Operational decisions affect more parts of the business.

At this point, organisations often recognise they need different operational leadership. Not because the existing leader has failed, but because the business now requires broader experience, greater strategic oversight, or a different set of capabilities.

Whether appointing an Operations Director or a Chief Operating Officer, the objective is the same: ensuring operational leadership remains aligned with the organisation’s current needs and future ambitions.

What Success Looks Like

A successful Operations Director or COO appointment delivers far more than operational stability.

The right leader can help your organisation achieve:

  • Improved operational performance.
  • Higher productivity.
  • Lower operating costs.
  • Better customer experience.
  • Stronger supply chain resilience.
  • Improved quality and consistency.
  • Greater organisational agility.
  • More effective business transformation.
  • Increased profitability.
  • Operational capability that supports long-term growth.

The strongest operational leaders create clarity, accountability, and continuous improvement across the organisation.

Testimonials

The interim MD provided by Novo was thoughtful, steady and highly effective. They handled a sensitive restructuring process with empathy and discipline, helping us stabilise performance while rebuilding trust across the organisation.

Interim Managing Director, Engineering & Manufacturing Business

“Novo was very professional as a Search and Selection specialist, helping support me through securing a great new position. He was very well informed about the organisation, answered all my questions and kept me up to date with progress throughout.”

The Institution of Occupational Safety and Health (IOSH) 

Novo ran a highly professional and thorough search process, bringing forward an impressive list of candidates for our consideration

RECCo

Novo were recently retained to recruit an HR Director for Jaywing The targeted search assignment engaged with a very strong shortlist of candidates based in the North and East Midlands resulting in the successful appointment.

Jaywing

 

We were delighted with Novo’s work and efforts. Theye significantly contributed to achieving our goal. We therefore would have no hesitation in recommending Novo to any other organisation looking for help or advice in executive recruitment.

Chiorino UK Ltd

 

Novo’s experienced Food and Drink search practice did a wonderful research job on these assignments, and we look forward to Novo helping Framptons with further projects in the future.

Framptons

What Happens When Operational Leadership No Longer Fits?

As organisations grow, operational complexity increases. The leader who successfully managed one stage of growth may not have the experience required for the next.

When operational leadership no longer aligns with business requirements, organisations often experience:

  • Falling productivity.
  • Rising operational costs.
  • Delivery delays.
  • Supply chain disruption.
  • Declining customer satisfaction.
  • Poor cross-functional collaboration.
  • Difficulty scaling operations.
  • Reduced profitability.
  • Loss of competitive advantage.

These issues rarely appear overnight, but they can significantly affect business performance if left unresolved.

Accessing the Right Candidates

The strongest Operations Directors and Chief Operating Officers are already delivering results in comparable organisations.

They are leading manufacturing operations, managing complex supply chains, overseeing multi-site businesses, driving operational transformation, and supporting executive leadership teams through periods of growth and change.

They are rarely applying for advertised positions and are highly selective about new opportunities.

Reaching these individuals requires targeted executive search, detailed market intelligence, and trusted relationships across senior operational leadership communities.

Maintaining Continuity During Transition

Some organisations require immediate operational leadership while a permanent appointment is secured.

In these situations, an Interim Operations Director or Interim Chief Operating Officer can provide stability, maintain operational performance, support key projects, and minimise disruption.

We regularly support clients by delivering interim operational leadership alongside permanent executive search assignments.

 

Define your next Operations Director or COO appointment with confidence

Book a confidential discussion with one of our Executive Search Directors.

Book a call

Our Consultative Approach to Operations Executive Recruitment

At Novo Executive, our executive search process is designed to support confident operational leadership decisions.

Discovery: We begin by understanding your organisation, operating model, commercial objectives, operational challenges, leadership requirements, and future plans.

Targeted Search: We identify and engage Operations Directors, Chief Operating Officers, Supply Chain Directors, Manufacturing Directors, Plant Directors, General Managers, and transformation leaders through targeted research and established executive networks.

Assessment: We assess candidates against your specific operational requirements, including leadership capability, commercial judgement, operational excellence, transformation experience, stakeholder management, cultural alignment, and sector expertise.

Where appropriate, we also assess experience in Lean, Six Sigma, automation, logistics, digital transformation, and multi-site leadership.

Engagement: We manage the appointment process through to acceptance, supporting negotiations, stakeholder communication, and transition planning.

Onboarding Support: We remain involved following appointment to support successful integration, alignment with key stakeholders, and early operational impact.

Why Organisations Choose Novo for Operations Director & COO Recruitment

Operational leadership appointments often sit at the centre of growth, transformation, operational improvement, succession planning, and organisational change.

We support organisations through these decisions with a structured, discreet, and research-led executive search process.

Operational Leadership Expertise: We understand the leadership capability required across manufacturing, engineering, logistics, technology, infrastructure, professional services, healthcare, and complex operational environments.

Experience Across Growth and Transformation: For more than two decades, we have supported organisations through operational transformation, business growth, international expansion, succession planning, acquisitions, and leadership transition.

Global Reach: We operate across the UK, Europe, North America, and the Middle East, providing access to experienced Operations Directors and Chief Operating Officers across international markets.

95% Placement Success Rate: Our retained executive search assignments consistently deliver successful outcomes because we prioritise leadership capability, operational fit, and long-term business performance.

Professional Standards: As members of the Association of Executive Search and Leadership Consultants (AESC), we work to recognised standards of ethics, professionalism, and executive search best practice.

Operations Leadership Across Multiple Sectors

Operational leadership requirements vary significantly between sectors.

An Operations Director in advanced manufacturing faces different challenges from a Chief Operating Officer in technology, healthcare, infrastructure, professional services, or logistics.

We recruit operational leaders across multiple sectors including:

We focus on identifying leaders with the sector knowledge, commercial capability, and operational expertise required for your specific business environment.

Case Studies

Meet Our Operations Director & COO Recruitment Experts

george woodward

George Woodward

dale perrett

Dale Perrett

jon hollier

Jon Hollier

matt searle

Matthew Searle

matt searle

Matthew Searle

Director

Matthew is a Director at Novo Executive Search specialising in helping clients identify and attract the best possible senior management and executive appointments. Matthew’s early career began with 10 years...

LinkedIn Profile:

Linkedin in Full Profile
dale perrett

Dale Perrett

Founding Director

Dale is one of the Founding Directors of Novo Executive Search and Selection. He is part of the Novo leadership team that drives the business. He remains passionate about working...

LinkedIn Profile:

Linkedin in Full Profile
george woodward

George Woodward

Director

George is an experienced director and key member of Novo Executive Search’s leadership team and is integral in driving forward its growth into the future. With a breadth of UK...

LinkedIn Profile:

Linkedin in Full Profile
jon hollier

Jon Hollier

Founding Director

Jon is a Founding Director of Novo Executive Search & Selection. Beyond establishing and developing Novo, his extensive experience covers a wide range of disciplines across commercial and the third...

LinkedIn Profile:

Linkedin in Full Profile

A Global Network for Operations Director & COO Recruitment

Operational excellence is increasingly shaped by international experience.

Global supply chains, cross-border manufacturing, digital transformation, and international expansion have increased demand for Operations Directors and Chief Operating Officers with proven experience operating across multiple markets.

We have supported organisations across the UK, Europe, North America, and the Middle East, helping clients access operational leaders capable of improving performance in increasingly complex business environments.

Start an International Search

Global Presence

Discover how we can help you appoint exceptional leadership talent for your business

Book a confidential call with one of our executive search Directors

Book a call

 

Current Operations Director & COO Roles

Director of Operations (Industrial Services/Contracting)
Salary: Competitive Base + Package

This fast-growing built environment sector business is looking for a high calibre Operations Director from a construction or facilities services background. Proven experience of running successful operations is needed, alongside strong P&L experience and commercialism.…

  • Board Director/Partner Operations
  • Construction and Property
  • Greater London / South-East
Job Ref No: DofO GW 07/26
Date Added: 23-07-2026
Head of Production
Salary: Competitive Package

Our client is seeking a high-impact Production Manager to take full ownership of their manufacturing value streams. The business is a key European centre for one of the group’s strongest and fastest-growing divisions.…

  • Manager/Team Leader Manufacturing/Production Operations Strategy/Planning
  • Engineering Manufacturing
  • Plymouth
Job Ref No: HofP JH 06/26
Date Added: 10-06-2026
Director of Operations
Salary: Excellent package

Our client is an international market leader in technical engineering services providing into a range of sectors. Headquartered in the US and operating across the globe, we are working with their UK subsidiary to help them recruit a new Director of Operations to drive performance and transformation.…

  • Board Director/Partner Engineering Design Operations
  • London
Job Ref No: DofO RM 03/26
Date Added: 25-03-2026
Wellbeing Services Manager
Salary: £55,000 – £65,000 DOE

An exclusive residential service specializing in holistic recovery is seeking an experienced Wellbeing Services Manager to provide strategic and operational leadership across clinical and therapeutic functions. This senior role ensures exceptional standards of care, governance, and compliance within a discreet, high-quality setting.…

  • Manager/Team Leader Operations
  • Sports & Leisure
  • Near Plymouth
Job Ref No: WSM SM 11/25
Date Added: 27-11-2025
This job has now been successfully concluded.
Estates Operations Manager
Salary: £55,000 – £65,000 DOE

A leading private wellness facility is seeking a seasoned Estates Operations Manager to join its senior leadership team. This pivotal role oversees the full operational management of a high-end residential property, ensuring seamless service delivery and an exceptional guest experience.…

  • Manager/Team Leader Operations
  • Sports & Leisure
  • Near Plymouth
Job Ref No: EOM 11
Date Added: 27-11-2025
This job has now been successfully concluded.

Expert Insights on Leadership

Find Your Next Operations Director or COO

Whether you are improving operational performance, preparing for growth, leading transformation, strengthening operational resilience, planning succession, or expanding internationally, the right operational leader can have a lasting impact on your organisation.

We help boards, CEOs, founders, investors, and leadership teams identify and secure Operations Directors and Chief Operating Officers capable of delivering measurable operational improvement and long-term business value.

Define Your Operational Leadership Requirement